> ## Documentation Index
> Fetch the complete documentation index at: https://www.voiceflow.com/docs/llms.txt
> Use this file to discover all available pages before exploring further.

# Hubspot tool

> Create contacts, leads, and tickets in your HubSpot CRM.

![Hubspot tool cover](https://mintcdn.com/voiceflow-009a8802/s3P1FU2SwfLb9qjL/images/tools/integrations/Hubspotcover-1.png?fit=max\&auto=format\&n=s3P1FU2SwfLb9qjL\&q=85\&s=20f37000098c5c9fe5b3e99ca65cfde1)

The HubSpot tool lets your agent interact with your CRM during a conversation. Use it to capture lead information, create support tickets when customers report issues, or add new contacts when users share their details.

## Using the HubSpot tool

Add the HubSpot tool to your agent from **Tools** → **Add tool** → **HubSpot**. You can also add tools directly from inside a [Playbook](https://www.voiceflow.com/docs/documentation/build/steps/playbook.md) or [Integration step](https://www.voiceflow.com/docs/documentation/build/steps/integration.md). Once added, you can call the Hubspot tool from inside a [Playbook](https://www.voiceflow.com/docs/documentation/build/playbooks.md) or [Workflow](https://www.voiceflow.com/docs/documentation/build/workflows.md).

### Actions

| Action | Description |
| - | - |
| **Create contact** | Add a new contact to your HubSpot CRM. |
| **Create lead** | Create a new lead in your HubSpot CRM. |
| **Create ticket** | Log a new support or service ticket. |

## Learn more about integrations

> **[Integrate with third-party tools](https://www.voiceflow.com/docs/courses/integrate-with-third-party-tools.md)**
>
> The best agents use tools to interact with the outside world. Learn how to get started with our bitesized course.


This documentation is built and hosted on [Mintlify](https://mintlify.com), a developer documentation platform.