Workflow step

Call another workflow from your current workflow.

The Workflow step lets you jump from one workflow to another workflow within your agent. When the called workflow finishes, your agent returns to the original workflow and continues from where it left off. Use this step to organize complex logic into reusable workflows or to break down large conversational flows into smaller, manageable pieces.

Using the Workflow step

Drag the Workflow step onto the canvas and connect it to the step before it. Click on the step to select which workflow you want to call.

Configuration

• Select workflow: Choose an existing workflow from the dropdown to call when your agent reaches this step. You can also create a new workflow directly from this menu by clicking New workflow.